November 29th, 2023


Check out our FAQs for answers to common queries, if you need additional help please contact us via email or give us a call.

What hours are you open?

We’re open from 8-5. Last day being 23rd December.

Will the café be open?

The café is independently run by Babbacombe Bay and will be open 9-5. Please keep an eye open for special late night openings, on their social media pages.

Can I book a table in the café

As the café is run by Babbacombe Bay and enquires can be handled by calling 01803 658794

Are Dogs allowed?

We welcome dogs, as long as they are kept on a lead. However, please note that dogs are not permitted inside the shop or café.

Are the Huskies there this year?

All being well the huskies are due to be visiting us:
Friday 1st December – Monday 4th December
Saturday 9th December – Sunday 10th December
Monday 18th December – Friday 22nd December

When will Santa be visiting Marldon?

Santas Grotto is run independently by Rowcroft. He will be here throughout December.

Can you give me some information about the Grotto?

Tickets are £16 for children, adults don’t need a ticket. The children will meet the elves and a real reindeer, as well as receiving a special gift from Santa.

Can you change my Santa booking?

The grotto is being run by Rowcroft Hospice this year, so any changes will need to be made through them. You can contact them on 01803 210821

How much are the cut trees?

Trees vary in price dependent on size and species, but they start at £19.99. Please see our price guide here

How much are the potted trees?

Trees vary in price dependent on size and species, but they start at £12.99. Do you know what size you’re looking for? Please see our price guide here

How much are tree stands?

A standard stand is £17.99 for a small, £25 for a medium and £30 for a large. We also do a quick stand for £25, which doesn’t require the tree to be fixed with bolts.

Do you deliver?

We do. The cost varies depending on location, starting from £16.95

How long do the trees last?

We provide a guarantee on our Nordmann, Fraser and Noble fir trees for 3 weeks after the date of purchase right up until Christmas Eve, providing that our care instructions have been followed.

How do I look after my tree?

Place it away from any heat sources, such as radiators or fires. Before you put it in the stand, cut 2cm off the bottom of the trunk to maximise water uptake and make sure the water is kept topped up. For full instructions please see our care guide

My Tree has bugs!

A Christmas tree is not just a holiday decoration; it’s a living, breathing ecosystem. Marldon Christmas Trees fight to reduce our carbon footprint and so do not spray harmful pesticides on the trees.
Common Christmas tree bugs, such as aphids, spiders, mites, and bark beetles, can often hitch a ride into your home on your Christmas tree.

When it comes to managing the presence of bugs in Christmas trees, homeowners can adopt a more thorough approach to ensure a pest-free Christmas. We recommend the following steps:

  • Inspection: Before bringing a tree into your home, inspect it thoroughly for signs of bugs.
  • Shaking: Give the tree a good shake this can help dislodge insects and loose needles.
  • Vacuuming: Regularly vacuum around the tree to remove any fallen bugs.
  • Natural Remedies: Use natural insect repellents, like neem oil, to deter bugs without using harmful chemicals
  • Avoid Heat Sources: Keep the tree away from heat sources, as this can dry it out, making it more attractive to pests.

Remember, most insects brought in with a Christmas tree are harmless and will not survive long indoors due to the lack of food and different environmental conditions. However, taking these precautions can help ensure a pest-free holiday experience.

Where are you located?

We are on Totnes road in Marldon, if you’re using a Satnav then our postcode should bring you right to us – TQ3 1RR. There’s a very large sign outside as well as our giant Santa, so you shouldn’t miss us!