Frequently Asked Questions
What are your opening hours?
During the season, we are open every day from 8:00am until 7:00pm, with the restaurant closing at 6:30pm
Does it matter what time of day I collect my pre-ordered tree on the allocated date?
No! We welcome collections at any time of day, providing that we are still open.
Am I able to purchase a tree and take it away on the day?
After the 28th of November, we store a selection of beautiful pre-cut trees in our tree pens that you can choose from and take away the same day. If you are looking to partake in our "Choose your own" service, we require a minimum
of 48 hours notice in order to cut your tree down and allow it a resting period to ensure that it lasts.
Can I book a table in the restaurant?
Currently we do not offer a reservation service.
How much are your trees?
Our tree pricing can be found here
Can I have my tree delivered?
Yes! Our delivery pricing can be found on our pricelist
If I have opted for delivery, do I get a time slot for delivery on the day?
Unfortunately we cannot provide estimated time slots for our deliveries
What sort of food is served in the menu?
Take a look at our restaurant menu
Can I get a tree stand with my tree?
Yes! We have a variety of stands for different sizes of tree in our shop. Ask somebody in store for assistance!
Is there parking available on site?
Yes! We have car parking on site - but on weekends and peak times parking spaces do often run out.
What animals can I see when I'm there?
On site we currently have reindeer, goats and Llamas. We also have huskies on the weekend.
When is the market on?
We are running our Christmas Market for 2 weekends. Dates for the market are: 7th/8th December and 14th/15th December
Can I change my collection date?
Yes! Your collection date can be changed. If you wish to bring your collection date forward, please ensure there is a minimum notice of 48 hours so that we can prepare your tree for collection.