LAST DAY: We're open for our last day on Sunday the 23rd of December!
Please note that we will be closing at the earlier time of 16:00 for the Christmas period.

Get in touch with us!

Do you have a query and can't find the information on our website? Have a look at our frequently asked questions below! If you still can't find the answer you were looking for then don't worry! We'll be happy to handle your queries via email. Just fill in the contact form below and we'll respond as soon as we can.

Frequently asked questions


Grotto visits cost £12.50 per child


Of course you can! In the event that any of our trees do not meet your satisfaction, bring your tree and proof of purchase back to the farm and speak to a member of staff.


We try our best to help the grotto process be as smooth as possible. The first thing to look for is your booking confirmation email - this should contain all the details of your booking including date and time. If you cant find it, please use the contact form provided to contact us, or phone us at 01803 52997 and we'll help find your booking details and send you a new confirmation email.