Do you have a query and can't find the information on our website? Have a look at our frequently asked questions below! If you still can't find the answer you were looking for then don't worry! We'll be happy to handle your queries via email. Just fill in the contact form below and we'll respond as soon as we can.
Grotto visits cost £12.50 per child
Of course you can! In the event that any of our trees do not meet your satisfaction, bring your tree and proof of purchase back to the farm and speak to a member of staff.
We try our best to help the grotto process be as smooth as possible. The first thing to look for is your booking confirmation email - this should contain all the details of your booking including date and time. If you cant find it, or for whatever reason never received one, please use the contact form provided to contact us, or phone us at 01803 529997 and we'll help find your booking details and send you a new confirmation email.