Please note: After the 30th of November, we will no longer be running "Choose Your Own" (we will honour all existing bookings!). This is due to the large amount of interest we've had this year.
However - we'll have hundreds of pre-cut trees grown by ourselves in the beautiful Devonshire countryside for you to choose from at the farm, so come on down and choose your perfect Christmas Tree today!

Privacy Policy

Legal

Privacy Policy

Thank you for visiting Marldon Christmas Trees. This policy explains what data we collect,
why we collect it and how we use it whenever you visit any of our websites, our use our services.
It also explains the specific ways we use and disclose that information. We take your privacy
extremely seriously, which is why we never sell your information or disclose it to third parties.

The basics

1. Definitions

These definitions should help you understand this policy. When we say “we”, “us”, “our”, “Marldon”,
“Marldon Christmas Tree Farm” and “Marldon Christmas Trees”, we are referring to the Marldon
Christmas Tree Company. When we say “Services”, we are referring to the online services provided
that you may use to purchase products from us (including Trees and Santa’s Grotto visits). When we say “You”, “Customer”, “User” or “Member”,
we are referring to the person that is accessing our websites and services.

2. Changes

We may change this Privacy Policy at any time and from time to time. The most recent version of
the Privacy Policy is reflected by the version date located at the bottom of this Privacy Policy.
All updates and amendments are effective immediately upon notice, which we may give by any means,
including, but not limited to, by posting a revised version of this Privacy Policy or other notice
on the Website. We encourage you to review this Privacy Policy often to stay informed of changes that
may affect you, as your continued use of the Website signifies your continuing consent to be bound
by this Privacy Policy. Our electronically or otherwise properly stored copies of this Privacy
Policy are each deemed to be the true, complete, valid, authentic, and enforceable copy of the
version of this Privacy Policy which were in effect on each respective date you visited the Website.

3. Scope

This Privacy Policy is effective with respect to any data that we have collected, or collect,
about and/or from you as a result of your usage of our provided services.

4. Questions and Concerns

4. Questions & Concerns
If you have any questions or comments, or if you want to update, delete, or change any
Personal Information we hold, or you have a concern about the way in which we have handled
any privacy matter, please use our contact form to send us a message.

Your Information

5. What We Collect

(a) Information you voluntarily provide to us: When you sign up for or use the
services provided on our websites, you are voluntarily giving us information that we collect.
That information may include your name, physical address, email address, phone number and other
details including gender and date of birth. By giving us this information, you consent to this
information being collected, stored and used by us, as described in this Privacy Policy.

(b) Information we collect automatically: When you use our services, or browse
one of our websites, we may collect information about your visit to our websites. That Information
may include your IP address, your Operating system, your browser ID, pages you have visited and
other information related to your browsing activity on our websites.

(c) Cookies and tracking: See our cookie policy

6. Use and Disclosure of Personal Information

We may use and disclose personal information only for the following purposes:
(a) To promote use of our services to you and others. For example, if we collect your personal
information when you visit our site, but do not sign up for any services, we may send you an email
inviting you to sign up. If you use any of our services and we think you might benefit from another
service that we provide, we may send you an email regarding that. You can stop receiving promotional
emails by following the unsubscribe instructions included in emails that we have sent you.

(b) To send you informational and promotional content in accordance with your marketing preferences.
You can stop receiving our promotional emails by following the unsubscribe instructions included
in every email.

(c) To bill and collect money owed to us by our Members. This includes sending you emails,
invoices, receipts, notices of delinquency, and alerting you if we need a different credit card
number. We use third parties for secure credit card transaction processing (namely PayPal), and
we send billing information to those third parties to process your orders and credit card payments.
To learn more about the steps we take to safeguard that data, see Section 14 below.

(d) To send you System Alert messages. For example, we may inform you of temporary or
permanent changes to our Services, such as planned outages, new features, version updates,
releases, abuse warnings, and changes to our Privacy Policy.

(e) To communicate with our Members about their account and provide customer support.

Security

7. Notice of Breach of Security

If a security breach causes an unauthorized intrusion into our system that
materially affects you or people on your Distribution Lists, then we will notify you as soon as
possible and later report the action we took in response.

8. Safeguarding Your Information

We take reasonable and appropriate measures to protect Personal Information from
loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into
account the risks involved in the processing and the nature of the Personal Information.

Our credit card processing vendor uses security measures to protect your information
both during the transaction and after it is complete.

Updated May 16th, 2018